Market place program

[mimi]

Here's what I sent them:

I usually watch marketplace because I thought the show provided good information about products and services. While I do find the show does sensationalise it's content I was really dismayed to find you provided very poor, inaccurate, unbalanced and tried to frighten the viewer in your dispose on "unlicensed daycares.
As you may have guessed I am one of those "unlicensed Daycare" providers. First of all we call ourselves Home Daycare Providers. There are many community associations which we belong to which provide referrals, support and professional development. We are the norm, what you showed on your program is not. The persons interviewed are babysitters. They obviously are not running any daycare program/curriculum and do not have a designated area for their "daycare" in their home. Professional home daycare providers do. The storefront "daycare" was ridiculous and should be shut down which leads me to a very important point. Why did you not ask the parents why they picked that type of "daycare" to put their children in? Why did you not talk about pool safety and if you are entertaining ANYONE in your backyard with a pool why the pool is not fenced in? Why did you not show a good home daycare? Instead of trying to scare parents away from ALL of us?
You missed so many opportunities to present a fair expose on this business - shame on you.
If the government decides to license us fine. I welcome the visits and the criteria instilled to which I would have to comply. You see I have done that already. In order to have referrals from The Halton Daycare Providers Association in Milton, Ontario I had to - every person in my household over 18 had to have a police check, I had the health department visit and inspect the premises, the fire department came and checked for fire safety, I had to have my infant/child first aid and cpr certificate and finally we were checked to make sure we have never been investigated or had a complaint from children's services. Does this sound like someone who just decided to hang out the daycare shingle? I am furious at the doubt you have put into the consumers minds. The responsibility lies with the parents to inspect, ask questions and come for visits before they sign on and by the way, home daycare providers do not accept everyone who comes to us for care - we weed out the familys who consider us "babysitters" and who do not follow our policies. We are selective with our clients and so they should be with ANY daycare. Alot of my clients have been to the licensed commercial daycares and have left for the impersonal treatment their child and they have received. Check them out as well.
You will be hearing from many of my colleagues on this issue.

[cfred]

Nicely said Mimi! I've not yet seen the program as I only have Netflix but am waiting to be able to see it online. Of course, I too will be writing in. Thank you for voicing your opinion on behalf of all your peers :)

[sunnydays]

That's great Mimi! Did you post it under comments or did you email them? I couldn't watch the show last night and plan to watch it tonight after which I am going to be emailing Marketplace directly with my thoughts. I am going to push for a follow-up piece showcasing what a quality home daycare program looks like and what parents should look for and ask when choosing a daycare for their child. Don't know if it will get anywhere, but we have to try right?

[mimi]

I went to CBC.ca and emailed them. Who knows what will come of our comments to them, if anything, but we can't let that show represent our profession

[sunnydays]

Agreed mimi! Maybe if enough of us email them, they will see that is isn't a couple of ticked off daycare providers, but a greater mass of people who feel this issue is important and should not be misrepresented. I will email Marketplace and CBC...it can't hurt to try all avenues! It actually makes me question what else is being misrepresented in the Marketplace peices...

[cfred]

I said yesterday that I wasn't going to keep my panties in a twist over this, but this chick pissed me off....my response to her is below. I'm putting together an email for CBC directly as Mimi did, but I need to think on it some more. THEN my panties will be untwisted :)

Post from Dimple Verma:

Why are so many parents defending the day care that was investigated? CBC just opened everyone's eyes as to the problems of unlicensed places. They exposed dangerous problems, no baby seats, too many children, inadequate supervision, no fire escapes, dirty and dangerous sleeping and play areas. The list goes on. Do the parents who support these types of day cares want to see the next day care tragedy unfold? Marketplace did us all a favour and went undercover so we could see what is really going on. We should thank them. Thank you MARKETPLACE!


Let me explain this:

First, NO ONE is defending the daycares that were investigated. What we are defending, however, are the 1000s of wonderful, hardworking and capable providers who have now been painted with the same brush as a couple bad apples. I for one applaud Marketplace for exposing terribly dangerous settings. HOWEVER, they certainly did nothing to counter those images by profiling the other side of things - the exceptional unlicensed daycares. In addition, they actually made it appear that licensed daycare facilities are the only places in which a child can be cared for properly. I've worked in daycare centres and in my own, unlicensed home daycare. If you really believe that a license is a cure all, then I'm sorry, but you, and others like you, are grossly misinformed. I have seen things that would curl your hair.

I am an ECE graduate with my first aid/cpr, 18 years of experience as a resource teacher, EA, Head Teacher for Junior, Senior Preschool and Infant classes, private nanny for two families and 12 years running my own home daycare. I have spent thousands upon thousands of dollars developing my business. I am fully insured, provide a stimulating curriculum, cater to specialized diets including food sensitivities, vegan and vegetarian lifestyles (the children will NEVER see a bowl of Kraft Dinner), work within the legal ratio, have superior standards of care and am very good at what I do. I am not alone. There are many of us. I have never, ever seen a licensed centre or licensed home daycare facility offer what I do. In fact, I've had several clients pick me because they found most of the licensed facilities to be dirty, uncaring and, frankly, dismal.

While I would like to be licensed, it is not a possibility at this time. The age restrictions are unrealistic and very restrictive for home care. From what I've heard from various people is that the supervision offered by the large agencies is minimal, at best. They will offer to share their toys with me and provide support, training and insurance. These are all things I can, and do myself without having to hand out up to 35% of MY hard earned income. To me, agencies are not doing much more than extorting money from hard working providers with little payoff. No thank you. What I would welcome however, is individual licensing that is reasonable and realistic within the home daycare community.

And really, shouldn't parents be accountable for some of their choices as well? I wouldn't leave my dog at those daycares, let alone my children. There are procedures involved in parents selecting a daycare as well as Providers selecting families. What the hell were those parents thinking? I hold THEM accountable also, for making a very poor and irresponsible judgment call.

So, Dimple Verma, when a program airs a segment which clearly slanders an entire group of hard working, amazing people and puts their already disrespected industry at risk, it ruffles more than a few feathers. We're bound to get a little defensive when our hard work is made to look like garbage. I am a caring, nurturing and dynamic provider. I am educated. I am very good at my job. I have worked for nearly 2 decades developing a business that I'm willing to guard and defend with fierce pride. Marketplace has done nothing more than expose a couple bad apples and taken the rest down with them. It sure makes my years of hard work feel worth it. Thank you Marketplace for your lazy and skewed journalism. You have lost a viewer.

[Artsand crafts]

I added a link of my web page in the comments section of this tv show. So parents can see that there are great unlicensed home daycare and how they are suppose to be. Since that what was missing in the show maybe some of you would like to share more examples of your sites...

[sunnydays]

Cfred, I am working on a letter to CBC and Marketplace as well. So far I have two pages! I am trying to make it shorter, but there are so many points to cover! I was so disgusted with the Marketplace report when I watched it! We definitely need to stand up and let our voices be heard. I am providing them with a link to my website (I hope you will too) so they can see an example of a quality unlicensed daycare. Art and Crafts, your idea is good too to post links to our websites in the comment section for people to see examples of quality care. I sincerely hope we can all stand together and put enough pressure on CBC to present a follow-up show in which they showcase quality home daycares (licensed and unlicensed) so that parents can see what is possible and what they should look for and also so that the bar is set higher for all daycare providers. As it stands now, after viewing this Marketplace report, any daycare provider who is within ration and has car seats is probably thinking "wow, I'm doing a great job!"....I would much rather showcase the good ones and have those same providers thinking "wow, I could really improve if I did x y and z..I would love for my daycare to be more like that". Oh I could go on and on...but I'll save that for my email to CBC ;)

[cfred]

Okay, I threw my link on there along with a detailed listing of how my place is run.

[Momof4]

Great job educating the public ladies with your intelligent, open, honest answers. I posted an answer too among the comments.

[dodge__driver11]

I posted this on the CBC website:

I am ashamed of you CBC....

How dare you paint private care in such a light!! We are not all unqualified monsters, that sit in fancy homes raking in the bills. (your reporter zeroed in on dollar figures more than once) I in fact suffered a $500.00 loss last year, and made NADA.

In fact I am an ECE who has worked in lic. care, as well as an educational assistant with my public school system. At present I am working towards my ECE degree. I also take pride in the care I provide, have CPR, parent testimonials, (CPIC) a healthy meal plan, safe sleep areas and the allowable number of children in my care.

I also regularly invest in toys and learning materials, replacing broken toys etc. I too, encourage parents to stop in at any time and get their permission to use anything from medication (doctor given only) to trips outside of the dayhome.

For you to say that anyone can open a daycare is a rather glib statement, and though I have all the credentials needed, it is also up to the parent to ask the right questions of the person that they are entrusting with the task of taking care of their children.

I will also post my website for others to see an example of a quality program. It's www.________.com I regularly get compliments on my webpage.

Again, what a shame..I was hoping for a more balanced report..

[Judy Trickett]

You know what bothered me most about this segment? It wasn't the dirty, unsafe environments, it wasn't the TRULY "illegal daycares" (as opposed to someone who is simply unlicensed).....I think we all forcasted the CBC was going to highlight the worst of the worst and use fear-mongering to scare parents away from home daycare. Nope, none of that really phased me because I was expecting it.

What DID bother me was the line in the piece about how we, as HOME daycare providers are simply in it because it for the money. That "expert", Martha Friendly (who, by the way, according to her bio, has never actually worked in a centre or provided daycare in any capacity - she researches daycare) said that providing daycare is an "economic activity". WHY is that so bad???? Isn't EVERY parent who drops off their child in the care of someone else doing it for MONEY? Seriously, any time a parent drops of their kid into the care of someone else to go and earn MONEY is no different than us.

Why are we always made to be BAD because we expect financial retribution for doing a JOB?

[dodge__driver11]

@ Judy I totally agree...that made me see red I was yelling at the screen

[cfred]

Oh jeez Trudy, I KNOW! Isn't it maddening? When I did my ECE course in the early/mid 90s, I was already a mother to a toddler girl. So I guess you could say I was a little more seasoned and possibly a realist. One day we had a class where the debate began about 'for profit' vs government funded 'not for profit' daycares. The ECE program I was in definitely had government funded daycares at the forefront of their agenda. I would be quite surprised if this wasn't the case in most ECE programs - no doubt there's some funding and political issue going on there. At any rate, the general view prescribed to us was that 'for profit is bad'. One should never make a profit off the backs of children.....yeah, that's ACTUALLY how it was worded! Of course, being a teenier bit more confrontational in my younger years, I had my hand up in a flash and said "Why not?" I thought they'd string me up right there. I explained that it's a business like any other. Why shouldn't we be compensated appropriately for providing a needed service and doing it well? Of course almost all the girls in there were starry eyed and fresh out of high school, so their minds were easily molded. It's almost like brainwashing - like it's a bad thing to even consider making some money from working with children. I had forgotten about that day until you put up your post....lol....thank s for the memory :)

And for the record, both of my sons went to a wonderful, for profit daycare facility. I found their daycare to be far superior to the nonprofits I worked in through college and after.

[Judy Trickett]

At any rate, the general view prescribed to us was that 'for profit is bad'. One should never make a profit off the backs of children.....yeah, that's ACTUALLY how it was worded! Of course, being a teenier bit more confrontational in my younger years, I had my hand up in a flash and said "Why not?" I thought they'd string me up right there. I explained that it's a business like any other. Why shouldn't we be compensated appropriately for providing a needed service and doing it well?




Yep, and no one would EVER ask a teacher to work for free or admonish them for wanting to be paid for what they do.

Daycare has always been looked down upon as "woman's work". Because women are the ones who birth children there is a societal stigma that we should just innately WANT to take care of everyone's child, view them as delightful, perfect cherubs, and never ask for a dime in compensation.

I can guarantee you that if daycare were a MAN'S business things would be different. Suddenly daycare would be an important business worth far more compensation. And what bothers me most about it is that it is all too often the WOMEN who look down upon us.

We do important work. I don't want any provider to ever forget that. All the research and experts go on and on about how the early years are THE MOST important of any years. But then they toss us a few buck, complain about that, but expect us to live up to all the research. Well, you can't have it both ways. Either good daycare is important or it's not. And if daycare and children are so important to be of a quality nature, in a quality environment then why isn't it fair to ask for appropriate compensation based on that environment offered?

I have a provider friend who has this awesome thing she says........."Quality daycare is not expensive - it's priceless".

Well, said.

[mimi]

cfred, that is exactly what I was thinking. There is an underlying resentment to home daycare providers. You work from home, you wear sweats while working, you can make more money than alot of people, you don't have to have a degree to do this work, alot of women would love to do this only they can't really tolerate staying home with children and yes, we earn our living/make a profit on the backs of these sweet children.

What is missing in this is that we work hard to make sure the children we care for have nourishing food, have a stimulating play environment, teach them scholastic basics, deal with diverse personalities, are always trying to balance life/work space in our home, understand children and their needs more than most, must deal with parents and each of their child rearing philosophies, have to forcast our enrollment months ahead, deal with customer departures and run a business while dealing with the isolation of working from home.

I always seem to have daycare on my mind. I was out shopping this weekend and picked up items for Mother's Day and spent an evening looking for craft ideas (and then shopping for these) for St. Patricks Day and yikes, early Easter and wake in the middle of the night trying to solve a daycare issue. So let me turn a profit on the "back of the children" please.

[playfelt]

I didn't watch the show after seeing the promo cause I figured there was no positive point and I was right and the fact we were watching the scotties curling instead. As maddening as this kind of program is it actually can work in our favour because no matter what kind of a program or setting we offer it is better than what was featured in the show so immediately parents see oh positive things must have a good choice here.

In reality I don't thing parents are really that naive to think that what was shown is the reality of daycare. Almost everyone knows someone who either has a home daycare or has a child in a home daycare.

[dodge__driver11]

I wrote this in a pm to cfred, but I thought I'd share it with you ....The thing the truly & honestly grinded my gears is when the associate prod. Tyana Grundig (sp) contacted me and asked for my input here on daycare bear I gave her honest, sincere answers, and made it VERY CLEAR while there are bad caregivers that it would be a great story if they could EDUCATE parents about the choices they have in child care. I also stated that sub par caregivers take advantage of the questions parents don't ask, kind of a "don't ask don't tell state of mind" where as most good and honest ones will lay "all the cards out on the table" for families to see in regards to policy, fees, the home daycare space etc.

She totally did not take any of my info. to heart and kept sending me repeated e-mails asking about bad daycare's in my area..."Please let me know of any over ratio daycare's" so that we may "go and check them out." "I am glad that there are good ones, but we'd like to focus on over ratio child care at the moment" (this is in an over the phone conversation)

*&^%^&^ &*&*#$%

[Sandbox Sally]

I just noticed in the comments section on the CBC website, a parent has spoken up about one of the unlicensed daycares that was featured in their show. She said that a whole bunch of parents who send or used to send their children to that specific daycare had called and written letters in the daycare's defense, and that the CBC was not interested in speaking to them. They were only interested in the people who were saying negative things.

Interesting journalism. And when I say interesting, I mean CRAPPY. :no:

[cfred]

I just checked the comments section where we've all been posting for the Who's Watching the Kids episode on CBC website. All the posts are gone. What do you think that means? I thought it odd. When I checked postings for other shows, they're still showing. Interesting.

[jodaycare]

Yep, all gone. I just commented asking why the comments were removed and suggested that maybe CBC didnt like being told they were wrong. Let's see if the admin approves my comment.

[playfelt]

I just checked the comments section where we've all been posting for the Who's Watching the Kids episode on CBC website. All the posts are gone. What do you think that means? I thought it odd. When I checked postings for other shows, they're still showing. Interesting.

Was just on the sight looking around trying to find the comments to read while kids ate their lunch and thought I was in the wrong place. Now I know. Hopefully the point was realized they goofed on this episode.

What was good was the links on the sidebar to provincial regulations and who to contact for info.

[cfred]

I always seem to have daycare on my mind. I was out shopping this weekend and picked up items for Mother's Day and spent an evening looking for craft ideas (and then shopping for these) for St. Patricks Day and yikes, early Easter and wake in the middle of the night trying to solve a daycare issue. So let me turn a profit on the "back of the children" please.

Mimi, I know exactly what you mean. Even when on vacation, I still think about the daycare. Last year in Florida with my whole family, my sister and I would wake up to go 'shelling' very early every morning. Our main goal was to get as many shells as we could that were listed on the laminated shell identification chart I purchased from a little shop. The ones I couldn't find, I purchased. When we got home, we spent hours scrubbing the shells in bleach, drying them out and putting them together for a daycare matching game. The ones that didn't get used for the game were set aside for a kiddie pool that was to be lined with sand, with a couple inches of water in it so the kids could go 'shelling' themselves. We also talked about and looked at pictures of the little critters who had once occupied the shells. I'll be camping in Puerto Rico in April. I know, as I do every year, I'll head to the shops to see what I can find as a little trinket for the kids. I always say I'm going to do nothing but swim in the sea, lay on the beach and read in my hammock, but the daycare is ALWAYS on my mind.

[cfred]

Okay, now I'm really done......I posted one more thing on CBC. I hope, hope, hope, we get a more positive response from our efforts to make our voices heard.

"Really, the posts have all be removed? What's up CBC? Didn't you expect us to stand up and defend our work? Instead of damning every unlicensed provider out there, perhaps you could do more to promote our ability to become licensed in a way that is economically realistic? For us to work through a licensed agency, we have to follow the DNA requirements of 1 under 1, 2 under 2, 3 under 3. This will, in essence, force most of us to close our doors. With the full day kindergarten put in place, we cannot have more than 3 children at any given time as we've even lost kindergarten children now to what essentially adds up to (for most people) as free daycare. Without jacking my prices up to about double (at least), we will not survive. Oh, and let's not forget the percentage off the top claimed by the agencies to the tune of up to 35% of our income. Most of us will be forced to shut our doors. Please tell me what the public outcry would be like then, when 80% of children have NOWHERE to go.

I fully agree with the need for oversight of ALL daycare providers. However, the entire system needs to be revamped. Licensed daycare centres, both for profit AND non-profit need their bars raised. Home Daycare Providers need to have a system in place that offers some flexibility regarding space and age requirements and we must be able to obtain independent licensing which is affordable, realistic, reasonable and unique to the Home Daycare Industry. Home Daycares are NOT like large institutions which is why we're very often selected by parents. They often don't want their infants and toddlers in a large, institutional setting. They want them in a home. Even if there were enough Licensed Daycare spaces available, people would still come to us because we offer children what large centres can't - a second home."

[crafty]

I just finaly was able to view the show ... Wow come on ...Parents have NO CHOICE ...hUMMM seriously ??? Both daycares the have shown where horrible, come on WHO would leave their child there?? To mee it made parents look really awfull more than the so called providers. When I was in need of daycare I had lists of questions and the ones that were no good were not chosen... I would have sold my house before I would have left my kids there. There are good and bad in any situation parents need to do their homework too. I was from a different province and I was totally clueless about daycare but I managed to get the information and it was not THAT complicated. Geez !

[sunnydays]

I just sent a letter to the CBC and another identical one to Marketplace listing all of my complaints regarding this report. I included the fact that they have deleted all the comments! This is totally unacceptable and now I am even more disgusted. It just makes you wonder what else they leave out intentionally in their other reports? And when it comes to the parents defending the daycares in the report, well maybe it's because we are not seeing the whole story? You know, taken out of context, things can seem much worse than they are. Now, transporting kids with no carseats is completely unacceptable, as is being over-ration etc...but just wondering now if this was fabricated? Who knows...I have no trust in this reporting anymore....

[Artsand crafts]

Sunny days, that was what I was thinking that maybe the guy had car seats and they just took a shot of a similar van with no car seats. With this people you never know. They just want to sell and the more dramatic the show looks the ratings could get higher. At the end, is all about money and fame. They do not care about destroying reputations. I am sick of it...

[Artsand crafts]

Even the lady with that awful home daycare. That could be someone that was just paid to be in the show and pretend to be a provider... I can't even imagine leaving my son in that place. What parent would do that??

[sunnydays]

Well, I do believe that there are some relaly awful daycares out there...so they were likely real. But you just don't know what was left out. When I was looking for daycare for my son through a licensed agency, I came across many daycares I could not have imagined leaving my child in. And I have a couple of current kids in my daycare who came from pretty bad situations in home daycares. I know they exist and they should be shut down. They are the ones making it hard for the rest of us to have any respect :(


Even the lady with that awful home daycare. That could be someone that was just paid to be in the show and pretend to be a provider... I can't even imagine leaving my son in that place. What parent would do that??

[Artsand crafts]

Good point, I started in this business way before I had my son so I did not had a chance to take at look at other home daycares. I would have been very upset watching children in a place like that. What are parents thinking??????

[cfred]

Just checked CBC....we're back on. Jodaycare, your post is there too :)

[sunnydays]

Yeah, but the 100's of posts are gone...only the new ones show. I thought maybe (giving them the benefit of the doubt) there was a limit on the number of posts so they needed to clear it so mosre comments could be posted. But, I checked other episodes and found one with over 200...so that cannot be the case. Again, looks like they just couldn't take the heat!



Just checked CBC....we're back on. Jodaycare, your post is there too :)

[sunnydays]

Okay, I know I should lay this to rest now, but just looked at the comments and there is a comment from one of the parents of kids in the storefront daycare shown in the report. Very interesting!

[playfelt]

If we were filmed some days with our kids there are always bad things you could find but a lot are ouf of our control too. We don't dress the kids, we don't not bother to feed them breakfast and send them to daycare, we don't keep them up late so that they are so tired the next day they cry non stop and have accidents because honestly they couldn't see two feet in front of them. At the park some will have hats and some won't in the summer - parent's choice. If you stand in the bushes under my window with a strong microphone will you ever hear me raise my voice to the kids - yes, deserved yes, constantly no. My point is and as I have said before did not watch the episode and have no patience to watch the episode just saying you can make anything be what you want it to be.

[mimi]

If you are shown on T.V. do you not have to sign a waiver......just thinking about the "providers" which were featured on the show. It was hidden camera.........can you tape someone who is unaware and then air the footage without their knowledge or consent? HMMMM

[mlle.coccinelle]

No, It's illegal in canada to film or tape someone without their consent.... they would have to blur their faces and change their voices... not say in what city it has been filmed and not show any thing that would be easily recognizable... and even then...

[mimi]

I believe what you are saying mlle.so then these providers gave consent to look like fools? Were they actually told Marketplace was looking for poor providers and they would like them to be on? Who would consent to looking bad and possibly losing their business? Just wondering:confused:

[Judy Trickett]

No, It's illegal in canada to film or tape someone without their consent.... they would have to blur their faces and change their voices... not say in what city it has been filmed and not show any thing that would be easily recognizable... and even then...

Actually, I think it is legal if one party is knowledgeable of the recording. So, since the reporter was knowledgeable about the hidden camera it is considered legal.

Now, I think it is totally unfair and a total set-up and a reprehensible action on the part of CBC and its journalists but it IS legal. But, as we all know, "legal" doesn't always mean "ethical". One of the reasons I have NEVER liked Marketplace is that they set people up and then edit footage to serve their agenda.

When they were looking for footage for this story they contacted me a number of times. And this slanting of things is EXACTLY why I refused to meet with them without some sort of financial incentive. I KNEW this would happen.

[momofnerds]

I watched it and I found some things really wierd.
first was the comment that parents don't have no choice.----really, there are so many daycares out there its crazy. Its not that parents don't have a choice, the problem is that parents don't want to pay the money for people to watch their children and they want their children to be in daycares up to 12 hours a day.

second was the fact that the first house they went to, had to be staged, because really who would send their child there and pay 200 dollars a week for care in that house. I found it odd that they wrote the words at the bottom of the screen, the lady wasn't hard to understand. I think they wanted to make a point on how stupid maybe we are because she said "991"

3.the ministry of education said that they had almost 800 calls last year, but how many of those calls were made from disgruntle parents and neighbours who wanted to cause problem. I bet you more than half were legal in their limit and had wonderful daycares (I have a neighbour who wants to cause problems for me)

4.the one that had the older boys leaving the house and the child was upstairs. that was poor research, because when my older kids are home, some of the littles go upstairs with my kids because thats where all the cool toys are and I bet you that what was happening here too. And the lady said that the kids have the "run of the house" well isn't it the whole reason why its called home daycares.

5.the store front daycare, I'm not sure about this one, I did find it odd that the husband was moving the kids from one daycare to another.

6.this one was a big one for me, its the couple who lost their son. The mom said that when she asked about the outings the provider didn't know anything about outings (or something like that) then mom goes on to say that she did know that her child was going to this other providers house. Then she goes on to say that only use providers who have drop in policies---really because I find it kinda of ridiculous that this is how you should choose a provider.

another thing is, that I don't understand why the provider didn't have a gate on the stairs and a fence around the pool. This whole story seems so wierd to me. I own a pool, with a gate, a fence around it and a alarm---even my own children can't get in unless they climb a fence and scale the gate. I don't understand how a child climbed the stairs and stood on the deck and jumped in and no one saw it, not even a child (children are more observant than adults sometimes) this is what the mom said. then the mom said that they did this often, so she was aware of what was going on. Like I said, this one bothered me alot.

I found it weird that when they went into these providers home, all they asked was how many kids and if they had first aid and police clearance, and then they go on to tell the viewers that they need to ask the right questions, because really, they didn't ask any questions. Why didn't they ask about cirriculum, outings, tax reciepts, contracts, payments, hours, ....