View Full Version : Personal appointment scheduling
KingstonMom
11-18-2013, 08:16 PM
How much notice do you feel is required by us to provide to parents when we may need to open a bit later than normal to accommodate our appt?
I have an appt on Wednesday that I have just realized my husband cannot cover me for and I am having a hell of a time having one family understand this. They are refusing for me to go and are saying that they will be dropping their daughter off and Id better be home to accept her.
I notified them today (Monday) at noon the scheduling conflict and the appt is Wednesday morning.
I have never in my 3 years had to open late, close early, and haven not had a sick day in almost 3 years as well. I think I am extremely reliable to my families and feel this is just a slap in the face when I am in desperate need for this late opening.
I am 7 months pregnant and it is a bloodwork and prenatal appt I have to go to, that must be done this week,. My husband is military and has important obligations that he is not able to cover for me like he normally does for my prenatal appts.
What do I do!?
5 Little Monkeys
11-18-2013, 08:36 PM
If you have no choice but to open later than I would tell them that they can not drop off their child until you are back at home. Do you charge less if you are closed for any part of the day? Is that their issue or is it that they do not have back up and don't want to miss work? Regardless, if your not open then they really have no choice.
I am lucky that my fiance works evenings so if I have an appointment he is usually able to look after them for me. There have been days that I wake up and need to go to the chiro and I tell the parents at drop off that I have made an appt for such and such time and that my fiance will be looking after them. None of them have ever given me grief over it.
In the summer when I only had 2, I took them to the doctor with me and the parents were fine with this too. As long as they have dc they don't usually care what I do lol. If I have 2-3 I take them grocery shopping, to the bank, toy shopping all the time haha.
Do you have a friend or family member or fellow military wife that could watch them for a couple hours? I think it's important for both us the providers and them the parents to have back ups. However, sometimes we just need to close and there isn't anything that can be done about that.
playfelt
11-18-2013, 09:17 PM
If you can find someone to help you out that is great. What about even one of the other families that is taking a personal day to stay home with their child might be able to take the other child too for compensation of course.
Having said that if you need to close you need to close period. Let them bring the child but do not answer the door under any circumstances even if you are still home. It is the way they said we will be bringing our child and you will be here and that is final that would tick me off enough that I would not be available and would not be looking for anyone to cover. I know it risks losing the family but at 7 months pregnant and this is the way they act what happens when you suddenly go into labour and they are still in care and told oops sorry I am at the hospital can't take your child tomorrow. A little bit of understanding from them is in order - this has been a good test. Selfish people will always be selfish.
When you wake up sick you give less than an hour's notice. You gave them 48. That is enough.
KingstonMom
11-18-2013, 10:12 PM
My back up IS my husband, I don't have any family in the area and my friends all have jobs as well lol. playfelt, you are right, it was definitely the tone in which it was 'ordered' of me that really ticks me off. There was no discount offered, but if he had requested such than I would be happy to, it was that he cant, or wont go into work late and the mom hasn't tried either. I know they both have their parents in town. I asked him today at pickup if they have a backup, which is clearly outlined in my contract 4 times that "you need to have a back up provider in case of any situations where I cannot open, illness of myself or my children". He says no, they don't have anyone. So yeah, I have no idea what they have planned when I go into labour. I am planning on taking 2 weeks off but obviously cant give them a date when this will be.
I have been doing this family favours and this will be the tipping point for me. They are my only family that does not pay in advance, They switched over to after care pmt back in July due to circumstances but come Friday when I get their pay I will be telling the that come Monday morning I want payment for the next two weeks or I will not be accepting their daughter that day.
KingstonMom
11-18-2013, 10:16 PM
This dad has a very controlling personality and to be honest I do have a waiting list for my daycare and do not need this attitude from this guy. It is not the first time either. In the summer, he raised his voice to me on my front yard in front of the kids when I told them that if they wanted to send their daughter to Grandmas every Monday, that's fine, but I do still charge for that day, as it is for the space. he got really angry and had me fuming over the way he talks to me. I may call one of the kids waiting and weigh my options.
mickyc
11-18-2013, 10:49 PM
I would just tell them you won't be open until you get back. I am like you, I bend over backwards to be open for my families. I realize that me not being open affects multiple people. I rarely take days off or sick days, I have my mother-in-law who is my backup for short periods of time that I need to be away but she won't do a full day. I post my days off usually a minimum of 4 months in advance (my contract says 1 month is required). My contract states everyone should have a back up. I have 1 parent who doesn't have a backup. She gave me grief once for closing due to me being sick. She thought my MIL should watch the kids all day. UMMMM....not going to happen. How would I rest with a house full of kids. If you need time off - take what you need. Don't feel bad if they go elsewhere.
5 Little Monkeys
11-18-2013, 11:38 PM
If they have given you grief in the past than I would consider not taking them back after you have had your baby. I am very hesitant to take on families that do not have a back up.
Getting snippy with me over days that I am closed or not paying in advance would be enough to annoy me and to term. I can't remember the last time I had a sick day but next Monday I am closed for a specialist appt and thankfully none say anything about this. It is a specialist appt that I will likely need to go too every 3-4 months though and they all know this. It is in a city 2 hours away from me and I am not allowed to drive after so my fiance has too take the day off as well. Parents need to realize that we are people too and will need to see doctors from time to time and will have to close. Having your child in a hdc requires a backup in my opinion.
smileyface
11-19-2013, 07:29 AM
Wow! I really can't believe the nerve of some people! It is unrealistic for a daycare family to expect you to never take any time off for an appointment... hello, daycare providers are human too. I would hold your ground that you need to go. Especially when you say you have never had any sick days in 3 years. You are way more than fair. Sometimes things come up and parents need to always have back up. I always have parents provide me with emergency contacts.
Crayola kiddies
11-19-2013, 07:30 AM
Ummmm .... NEXT..... Terminate them today due to lack of respect for yourself and your business. What would they do if you had the flu and had to close .... Who needs this kind of aggregation? Kick their ass to the curb especially if you have a waiting list .... I would never allow after payment .... Advance only! They are rude and disrespectful and by not having back up care as started in your contract they have violated the terms of the contract ( well probably not but it sounded good in my rant) look after yourself and adios to them !
Sassygirl
11-19-2013, 08:16 AM
I am in the same boat as you. I am 5 months pregnant and have to now schedule appointments during working hours. There is NO getting around it.
As for your situation, I agree with the poster who said to not open your doors if they arrive. When parents choose a HOME daycare they NEED to have back up care in place. There is 1 of us compared to a centre that has numerous employees. Things like illness, vacation and appointnments are bound to come up. I would worry about placing my child in a home daycare where the provider doesn't ever take time off, burn out can happen. I would also seriously think of terming this family too. Say that you are going to close after baby arrives.
My situation, I have 3 wonderful families who are VERY accomodating however I have 1 who is a complete pain. Gives me grief every time I need to take time off and complains of how they don't have back up care. (Mom left a previous domestic situation so has no family around). I feel for them but NOT my issue.
For my pre natal appointments I book them during afternoon nap (12-3pm) and all my parents know this and are given the option of picking up early. All keep them here since the children are sleeping (or are safely confined in their playpens at least). My mother in law or husband stay with the sleeping kiddos during that time of my appt. I am also lucky that my OB is closeby so I am gone maybe 90 minutes total for these appts.
I will admit that I am worried about when I go into labour. I plan on talking to each of the parents as I begin my last trimester and remind them that if I go into labour during working hours they will need to pick up ASAP 1 hour MAX and that I may not be here their child may be left with my mother in law.
Have to admit I am quite concerned about this being an issue with this 1 particular family. I am going to see how things go with them in the next few months and they may be termed when my baby arrives.
This stress is not good for you or your baby. You have made it clear you are unable to provide care for this short time. You gave as much notice as possible. This client was completely out of line and very disrespectful to your situation.
Do not open the door should they arrive with their child.
Since you have a waiting list, why not refer to that to see if you can replace this family.
Taking 2 weeks off after having your baby? Are you sure you wouldn't need more time off? DCP in my area usually take at least a month, or just take one or two of their dck's until they feel up to taking on their whole crew again.
I wish you and your baby well:)
Fun&care
11-19-2013, 10:18 AM
Ummmm, what the hey? It AMAZES me how some people have a complete lack of respect for people. I have to say that if one of my clients talked to me that way it would probably be their last day. You can't let people talk to you that way. I have it in my contract that I can terminate without notice if parents are disrespectful. I've never had a problem so far luckily. And I've had to close on short notice probably about 5 days this year, mostly because of me or my kids being sick but sometimes because relatives from out of town showed up on short notice so I took a day off to be with them...I really don't give a **** if they don't have back up. My contract says I take 4 weeks per year, I try to give as much notice as possible when I can but when it's all said and done I'm going to take time off when I need to and they need to get their ducks in a row. Gah! Rant over.
gravy_train
11-19-2013, 11:09 AM
What an ass! That kind of thing would completely stress me out. Your priority is your baby and yourself and that's that. That he thinks that his needs come before that is completely arrogant. Can you afford to get rid of them? Maybe refer them to some centre based daycares? Tell him that it is not your issue that his family doesn't have back-up care and the stress warrants termination.
MonkeyPrincess
11-19-2013, 12:33 PM
Everyone has good replies, and pretty much summed up my thoughts (except internally i was thinking WHAT THE H*LL at the DCdad's attitude :mad:). I just wanted to add that when it comes to your health (and unborn baby), you must come first. Don't let one of your daycare parents be the boss of you. I'd be thinking "Oh well- tough luck buddy. Don't like it? There's the door" especially if you have a waiting list.
2 weeks ago i told the parent who picks up latest that i was closing early due to a dentist appt- with 48 hr notice. She said 'it wouldn't work for her' because she couldn't get out of work early. So i told her to tell her hubby and she says 'i'll see if he can'. Next day she tells me he can't get out of work early and no one can pick up the child early. So i said "well i am already over due for a cleaning by months and it's necessary' She basically said 'sorry, we cant accommodate you'. i didn't make a big deal about it,Perhaps i should have made a bigger deal, but i knew i could easily change the appt to a Saturday. Last week when her kid got sick, dad had no issues taking the day off to stay home with her, and today their other kid is sick and mom had no problem taking the day off.
That's one thing that pisses me off about this business. we make ourselves available for 9, 10, 11 hours a day, 5 days a week. The parents can take days off yet still send their kid to daycare. They drop off late, early, whatever. When we, the provider, need to take time off, it's an issue. It's like the parents can't be inconvenienced when you need something, but they have the freedom to do what they need to do. it's a grrrrrrrrr factor.
Secondtimearound
11-19-2013, 03:10 PM
Wow !!! People are so rude !! I wish I had a waiting list and I wish I had the b***s to get tough !! I am on a count down (9 more months ) and then I am relocating . So I'm trying to get my bills paid off accordingly !!!
If I were you , especially with the waiting list I may be more bold ! It's probably hard to think of introducing a new family and child into your home and into the mix of the other dvks , getting routine going !!! Especially with your new baby coming ( congratulations!!) but it seems like the dcm feels like she is employing you rather than you have accepted their family into your business !! But then again who am I to talk !!! I am dancing like a circus monkey to try and get through the next months !! Lol
Lilywildcat, if I had heard one of my clients say THEY couldn't accommodate ME for a medical appointment (and yes, a cleaning is important, as inflamed gums can lead to heart disease) I would see red, especially when they took days off for a sick child. I am going to bet mom didn't even ask dad if he could get the time off. Sorry you had to deal with this inconsideration.
It is short notice, but it doesn't matter! It's YOUR business. You do not work for him...you own a business that provides a service on YOUR terms. That kind of attitude and ordering you around would certainly not fly here and would be grounds for termination. Who the F does he think he is, telling you that you "better be here". So, you're not going to be, so what is he going to do, give notice? Beat him to the punch and if he shows up, answer the door and hand him a letter of immediate termination due to blatant disrespect, and failure to comply, then shut the door. I really wouldn't stand for it.
mickyc
11-20-2013, 09:09 AM
Well it is Wednesday- would love an update! Did they bring the child anyways?
treeholm
11-20-2013, 01:28 PM
I let parents know that the advantage of home daycare is that their child will have a home-like experience, but the downside is that they MUST have a backup plan in case I need to close unexpectedly due to illness or other emergency. In this case, I would tell the family they need to use their backup plan as I am unavailable. I run a business, and businesses have to close sometimes. If they don't have a backup plan, they are not a good fit for a home daycare and need to go to a centre where there is relief staff.
KingstonMom
11-20-2013, 02:18 PM
Well, s**t has hit the fan!!
so his original text is this: "my wife has to work and I have a busy day so we cant take the time off. You or your husband better figure something out because I will be dropping her off at normal time Wednesday morning. I understand you have an appt and your hubby has to work, but that isn't my problem, its yours so you guys better figure it out" Rude right!?! Like I couldn't believe it when I received it. Such an ass!
He sent me a text last night saying "I would appreciate a response to my text regarding Wednesday" I responded: "oh, I didn't know you were looking for an answer seeing how it wasn't a question you asked me. Someone will be here tmrw"
My brother (who the dad has never met) agreed to watch just this one girl. The kids know him well, he is visiting from out of town and the parents were all aware of this, but he was not considered my 'daycare helper' so I would never have asked him to cover. Since he heard of the situation, he was more than happy to watch her for the 1 hour so I could go to my appt.
Well the mom ends up dropping off, as I was putting on my boots and headed out the door. I said hi to the girl but didn't speak to the mom. Then I was out the door while my brother greeted them and was helping girl with her boots etc.
I get to the docs and rec a msg from mom saying how I was totally disrespectful and ignorant towards her and her daughter this morning, it is not their fault they have to work, but its my problem I had the apt I couldn't change.
I was thru the roof. Pregnant, getting my bloodpressure taken, they had to do it 4 times because it was coming up too high. I had to calm down!
After my apt I told her it is written twice in her contract that they need to have a back up plan so, it IS their problem, not mine!. Dad then texts me saying he caught wind of what transpired and he is 'shocked' at the level of professionalism yada yada. lol. then he says 'if this the way we gunna be treated then we gunna find a new daycare provider'. (haha yes written like that lol) I responded saying "sorry you feel that way, is this your 2 weeks notice then?"
I haven't heard back from them and I am afraid they will skip out without paying me now. (The owe me $350 due on Friday). I feel like saying they cannot bring her tomorrow unless their acct if up to date. Or do I say nothing and wait till Friday?
Or do I just not even worry about the $$ they owe me and kick them to the curb after today?
The money would be nice but I know right now I will not be paying anything to send them to collections. I am willing to take the loss to save me and my baby from all this stress.
5 Little Monkeys
11-20-2013, 02:35 PM
OMG!!! I just read that to my fiance and he was shocked just as I am! The nerve of that family!!
Do they owe you money for care already given? If so, I would ask them to pay that and let them know that due to dis-respect on their part, they will need to find another dcp.
mickyc
11-20-2013, 02:36 PM
OMG!!
I mean this in the nicest possible way - you should NOT have made arrangements for someone to watch their child this morning - that was a mistake and a big one!. Now that it is all over and after what you say has happened I would actually give them notice. I would send them an email stating that due to the issues you have been having that you are giving your two weeks termination notice to them. I would then include their bill and when you expected payment to be made. I would also put on the bill in smaller letters that if the bill is not paid in full on ____ date that will be seeking payment through collections. Whether you actually do or not is up to you but I would make it known that you mean business and that they can't walk all over you.
2cuteboys
11-20-2013, 03:02 PM
Wow. Some people are just awful, entitled jerks. They make your life incredibly difficult and are rude about it, and then make a fuss when you aren't 100% cheery to them.
I don't have anything to say that others haven't. They'd be gone for me ASAP. I hope you are able to find some better clients who will treat you with respect. Hope today gets better!
Secondtimearound
11-20-2013, 03:16 PM
Agreed it is not worth the stress to your little babe or your family !!! I don't understand people !!!
So for the sake of one day they have risked their place in your Dayhome !!!
I hope you can relax and just take care of yourself !!!!!
Crayola kiddies
11-20-2013, 03:58 PM
Personally I think you've seen the last of them and their money as well ..... I will be totally blown away if I read tomorrow that they've shown up unless its just to get two more free days of daycare because I don't believe they will pay you. I would have been nicey nice to them just to get my money and on Friday when I was paid I would have handed them a immediate term letter!
cfred
11-20-2013, 05:02 PM
I'm not sure if you'll hear from them again or not. It's a tough call as, honestly, dad doesn't sound like the brightest bulb in the light fixture. Really, I know it's Christmas and everything, but I'd be inclined to forget the money and terminate immediately. No notice. Their behaviour was nothing short of douchey. You just move on and take care of your little baby.
Congratulations by the way :woot:
KingstonMom
11-20-2013, 06:15 PM
Both Mom and Dad came for pick up and mom said "well this will be her last day". Perfect! I could care less about 2 weeks notice at this point so I just said "do you have my pay with you" them: "well we don't technically owe you until Friday". Whatever fine, so I told them they owe for up to todays fees and they can come back on Friday with it. Now whether they do or not will be another story.
I said im sorry it has to come to this and that I feel bad for their girl, we will miss her etc.
Things got very heated and they said my contract says if I am sick I will give as much notice as possible but if I have an appointment or if I am closing for any other reason then I will provide 7 days notice. (my husbands shift changed, which is why this was somewhat last minute (2 days notice). So then he gets all argumentative, in front of my son, daughter, and 2 other daycare kids. My husband was at the door with me. He says to my husband "she can never be wrong, can she? Wow I see who runs the ship in your house, man, I feel bad for you" Well Well Well. That did not sit well with hubs. I ushered all the kids to the livingroom and turned Dora on loud volume. lol they should not see or hear what was happening.
They argued for a bit at the door before I just told him to put the pay in the mailbox and good bye, shutting the door on his face. It was very tense!!
Sooo we'll see what happens on Friday. I am not even bitching about them giving me 2 weeks notice, and I am not even requiring them to pay for Thurs or Fri. I just need them gone asap too.
KingstonMom
11-20-2013, 06:18 PM
Personally I think you've seen the last of them and their money as well ..... I will be totally blown away if I read tomorrow that they've shown up unless its just to get two more free days of daycare because I don't believe they will pay you. I would have been nicey nice to them just to get my money and on Friday when I was paid I would have handed them a immediate term letter!
hahah this is EXACTLY what my husband told me to do. I think they were looking for an apology from me though. I think they wanted me to apologize for giving them short notice and to bow down and take their s**t. And when I didn't immediately say sorry when they came, they blurted out that it will be her last day. I am too pregnant and emotional to put on a fake smile for a$$holes lol.
mickyc
11-20-2013, 06:42 PM
So glad to hear they are done! Now hopefully you get paid on Friday! I believe you are being very fair in not charging them for Thursday and Friday and I would push the issue if they don't pay you for what they owe you. You have bowed down to these people and you definitely deserve your pay. I would definitely take this opportunity to change your contract and take out the 7 days notice for appointments and change it to as much time as possible, that means as soon as you know you will let them know. Don't give a specific time. Also this is a perfect example of why you should always get 2 weeks in advance.
Make sure and keep us posted on Friday if you get paid. I am definitely thinking of you! I can't stand when people treat others how you have been treated.
This has me furious for you on sooooo many levels. How dare this JERK :mad: family treat you this way, ESPECIALLY a 7 month pregnant woman!!!! Good riddance to bad rubbish.
If one of my clients said to my husband what that jerk said to yours about you................l et's just say my dh would be giving him flying lessons off the front porch.
Please now, put your feet up and breath a big sigh of relief. What goes around will come around to them. It is a saying, but I have actually seen it happen to those who think the world revolves around them. All the best to you and your baby.:)
Other Mummy
11-20-2013, 07:37 PM
Bottom line. They're gone. If they don't pay, take them to collections. Good riddance.
I'm sorry you had to go through this. It makes me shudder. What asses. I feel sorry for their next provider.
KingstonMom
11-20-2013, 08:39 PM
thanks everyone for the support, I wish I had a bottle of wine to wash away the stress but this forum seems to work too ;)
I was just thinking about the receipt.
Say they don't pay me on Friday, or ever. Am I legally obligated to issue them a receipt for the monies paid (they have been with me since February). What would you do/say if/when they come looking for one?
Either way I will make them wait until January before I issue it.
cfred
11-20-2013, 09:34 PM
I would say no. I mean, if they don't come by to pay you, how can you possibly give them a receipt? I put in my contract that, upon leaving my daycare permanently, a year end receipt will be provided once all remaining fees have been paid in full. Maybe a statement like that would be helpful in future contracts? I'd think it'd be pretty nervy of them to show up looking for a receipt without providing payment.
mickyc
11-20-2013, 10:15 PM
same as cfred here. My contract states that all receipts will be given out at the end of the year or once a child leaves (for any reason) and all fees are paid in full. Do you have a late payment fee? If they don't pay Friday then your late payment fee should start to add up too. No payment, no receipt. I don't think you can legally withhold your receipt at income tax time but you can also wait until the absolute last day to send it out (isn't it the last day in February?). I imagine once they realize that you haven't given them a receipt yet that you will get your money. I had this happen to me once and I got my money because they wanted their receipts.
Crayola kiddies
11-21-2013, 07:12 AM
My contract states that receipts issued on or before February 28th for the prior year or on the last day of fully paid terminated care.
Wow. Just wow. You handled things great, a lot better than I would have!
I don't know if it's legal to hold a receipt for the money that they paid you up until now. I don't know that it's not legal either, but I would definitely look in to it. At the very least, there's would be the very last receipt that was issued, and I wouldn't be rushing to mail it either.
bright sparks
11-21-2013, 08:59 AM
Wow. Just wow. You handled things great, a lot better than I would have!
I don't know if it's legal to hold a receipt for the money that they paid you up until now. I don't know that it's not legal either, but I would definitely look in to it. At the very least, there's would be the very last receipt that was issued, and I wouldn't be rushing to mail it either.
I hope you are feeling much better now that they are gone KM and hopefully once Saturday roles around you can draw a line under this BS and never go through this again. Some advice, Change your contract over the weekend to all payments in advance on the Monday of each week. Give parents two weeks notice for the change and hand everyone the notice on Monday and ask them to sign a copy in agreance to the policy change. I honestly have never understood why people don't take advance payment, it just seems so obvious what the possible bad outcome could be otherwise.
I personally would not have argued with this parent. As soon as he started to raise his voice or speak ill of me in my house I would have immediately ordered him off my property. You have to take control of these situations ladies. My house, my rules, how dare you speak to me in this manner in my house, Get off my property now!
If a parent doesn't pay, can we not claim it as a "loss" to the business?
Crayola kiddies
11-21-2013, 09:13 AM
I get paid in advance too and my contract states payment is due on Fridays by 5 pm for the following two weeks. I only accept cash or emt .... No cheques! I like Fridays so I'm not wondering and waiting plus I do my grocery shopping on the weekends and want the money in my account for that purpose.
I agree change your contract regarding notice .... Something like will give as much notice as possible. ..... I feel that these people were in breach of contract when they didn't have backup care .... They could have taken the day off but they wanted to prove a point to you .... The point was they they were in control .... But if they really couldn't take the day off cause they didn't have back up care ... Then what the hell are they doing today and tomorrow ?.... Point is parents can take the day off when it suits them .... Be thankful they are gone cause it would have never gotten better .
Fun&care
11-21-2013, 10:23 AM
I agree with everything the ladies have said. I think it was a VERY VERY big mistake to accommodate their ridiculous request. You should have stood your ground. I mean this in the nicest way but...grow some balls! Don't let people push you around like that and don't accommodate those kinds of demands otherwise you are basically saying that it's ok for them to treat you that way. Just because they pay your does NOT mean that you work for them! Definitely change your 7 days notice thing. The only time I give notice is when I take an actual vacation or long weekend off. Add to your contract that you can terminate without notice if parents are disrespectful etc. In the end you are going to be so much better off without them!
mickyc
11-21-2013, 10:32 AM
When it comes to getting pay in advance I get mine on Friday morning at drop off. Reason being is I have had a family get the grandparents pick up and tell me they didn't know anything about it being payday. I then got a call from mom saying their child would not be back. They still owed me 2 weeks in lieu of notice. I now get my money Friday morning and if no money then they can't leave the child for the day (which is a day they have already paid me for). Also my husband runs the cheques to the bank after he takes my daughter to pre-school. My late fee of $15 begins Friday at noon.
Unfortunately sometimes we have to learn our lessons the hard way. I had a friend of a friend help me get started (she ran a licenced day home) and she told me right from the start that people will try and screw you the first chance they get. She wasn't too far off!
treeholm
11-21-2013, 11:00 AM
I am so sorry this is happening. I would never let a family pay me after services have been provided for this very reason. It seems way too common for a family to skip out without paying. I hope you take them to collections.
Secondtimearound
11-21-2013, 03:10 PM
Yup I get paid the month in advance !! I think I would of said I'm sorry but no one will be at home and left early and gone out for breakfast !!! I try to avoid drama !!! I'm sure it's frustrating reading what we all would of done in your situation but the fact is we weren't dealing with all that ! I'm hoping you take all the good comments everyone sent and know we get the frustration !!! And I'm happy to have found a forum that really understands what I am going through daily !!!!!
KingstonMom
11-21-2013, 05:28 PM
I do only accept payment advance, for all my other families. This family started with advance payment BUT I did them a FAVOUR back in the summer and offered them a part day rate because mom was a waitress and was only getting 4-5 hour shifts. So I agreed to let them have the odd 'half' day (again, something that I do NOT normally offer and is not in my contract.) This way, come pay day, they were paying what they had used. they used maybe 2 half days, and 3 full days per week on average until Sept when she got a m-f day job and the hours were then consistent. This is just the reasoning for the non-advance payment schedule they had. Yes, I should have switched it back over when I was no longer offering them half days. And YES I should never have done it in the first place. These people suck and the favors I did for them on a daily basis goes on and on. I could write a whole new thread of the 'freebies' we give to parents and the little or no thanks we receive.
I sent the dad a text last night saying the $280 better be in my mailbox no later than 530pm tmrw or I will be taking action to get the full $700 which I am legally entitled to.
He contacted me today saying he will have the money in my mailbox but only if there is an income receipt in there for him. I told him that he'd better knock and have me count the money before he gets any receipt.
thanks again for the support ladies :)
mickyc
11-21-2013, 07:48 PM
Good for you!!
Cadillac
11-21-2013, 09:01 PM
LOL I love this post!!!!!!
People are so ridiculous!!!!
I'm so glad you stuck it to them in the end!
gravy_train
11-22-2013, 09:02 AM
You have to keep us posted about whether or not he drops the money off and how much is there! In addition to the side thread about freebies we have given to clients, maybe we should start another one placing bets on if, and when this guy will show up and how much money he will give you.
KingstonMom
11-22-2013, 09:35 PM
He Paid up!!
Came to the door as expected, grabbed the money from his hands, shut the screen door on him as I counted it in my kitchen and returned with a receipt to him saying a quiet "thank you". I then shut the door in his face and that was that!
There is so much I wanted to say or do, Such as not including my SIN on the receipt (hehe) or even deducting the 2 weeks notice from the amount but I didn't.
I don't want to see the guy or hear from them again! Good riddance!!!
Happy Friday everyone, have a glass of wine for me!!
5 Little Monkeys
11-22-2013, 09:40 PM
Glad he paid you in full!! I will have a glass for you :)
SIN...does everyone give this out? I don't and have never had an issue with it.
mickyc
11-22-2013, 10:56 PM
Hooray for you!!
As for the SIN - you are suposed to include it on the receipt but I don't until a parent asks which usually means they are being audited and need it.
Crayola kiddies
11-23-2013, 09:49 AM
I have a BIN number so I don't have to use my SIN
no no to handing out your sin number. Not needed unless the cra asks for it. Then give it to THEM not client.
Secondtimearound
11-23-2013, 03:22 PM
Glad it's over for you !!! Why does it seem the ones we reach out to help always seem to be the ones who expect the most !!!
treeholm
11-24-2013, 02:52 PM
Never give out your SIN! I was warned about this by an accountant friend when I started. I also use my BIN, but if I didn't have a BIN, I would tell the client to have the CRA call me to get my SIN if audited.