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Forum: Help & support

Technical support, online help for DaycareBear members.

  1.   Sticky Threads  

  2. Sticky Thread Forum etiquette

    Hi everyone! This community was created for all of YOU. Childcare providers are often isolated and this Forum is meant as a place to support one...

    Started by admin, 04-28-2015 11:50 PM
    • Replies: 0
    • Views: 16,228
    04-28-2015 11:50 PM Go to last post
  3. Exclamation Sticky Thread Known scams

    Below is a list of past and current scams. These hoaxes have been reported by some of our users. Please, don't hesitate to contact us should you...

    Started by admin, 01-21-2014 06:31 PM
    • Replies: 0
    • Views: 42,345
    01-21-2014 06:31 PM Go to last post
  4. Sticky Thread Need help? Don't hesitate to contact us!

    Don't hesitate to contact one of the forum moderators (mamaof4 or admin) if you encounter any problem with the forum, or to report any issue. ...

    Started by admin, 02-26-2011 05:55 PM
    • Replies: 0
    • Views: 23,301
    02-26-2011 05:55 PM Go to last post
  5. Sticky Thread Forum basics: starting new discussions and replying to messages

    Hi everyone! To start a new discussion on the Forum, simply go inside the appropriate section of the Forum ("Daycare activities" for example) and...

    Started by admin, 02-09-2011 06:15 PM
    • Replies: 0
    • Views: 20,942
    02-09-2011 06:15 PM Go to last post
  6.   Normal Threads  

  1. Someone Else's Reviews!!!!!!

    Please resolve this issue. On October 10, 2019, I emailed “webmaster” regarding another daycare provider reviews’ on my listing. I have not...

    Started by Elly, 10-28-2019 09:22 PM
    • Replies: 0
    • Views: 13,900
    10-28-2019 09:22 PM Go to last post
  2. All Reviews disappeared

    All the reviews I had on my profile disappeared when I changed my contact phone number. ( finally gave up the home bell phone line) I have emailed...

    Started by annie5, 06-15-2019 11:00 AM
    • Replies: 0
    • Views: 6,141
    06-15-2019 11:00 AM Go to last post
  3. Delete Account

    I have emailed support and no response. I want to delete my account completely, not inactive.

    Started by mcar, 09-29-2018 07:23 PM
    • Replies: 1
    • Views: 8,222
    10-02-2018 03:44 PM Go to last post
  4. Issue locating my address

    Hello - I keep getting a message in my address information saying my address is incorrectly located. I’ve typed it out in full and tried to write it...

    Started by Alyssa Duncan, 04-30-2018 10:57 AM
    • Replies: 4
    • Views: 6,411
    05-13-2018 07:16 PM Go to last post
  5. How to find out about reviews?

    How do I know if anyone gave a review to my daycare? How do I know if a daycare has reviews on it? Where does it say? Where do I find it? Thanks.

    Started by betsy, 09-07-2017 09:19 AM
    • Replies: 0
    • Views: 8,148
    09-07-2017 09:19 AM Go to last post
  6. Hi! Reviews deleted (no response from daycare bear support team!!!)

    Ok so I am super frustrated! I have emailed admin & tech support. Both emails have been left unanswered. I realized a couple days ago all my parent...

    Started by Shaki, 07-06-2017 09:53 AM
    • Replies: 3
    • Views: 6,787
    07-12-2017 10:50 PM Go to last post
  7. @admin...SPAM is driving me nuts!!

    I just need to vent. This growing occurrence in spam on the forum feed is driving me bloody crazy. Most of the time I ignore it but I hate that it...

    Started by bright sparks, 06-11-2014 01:00 PM
    5 Pages
    1 2 3 ... 5
    • Replies: 40
    • Views: 32,279
    06-24-2017 04:22 PM Go to last post
  8. How to remove ad?

    I've just got a full house. How do I remove my ad? Thanks.

    Started by betsy, 01-31-2017 01:51 PM
    • Replies: 2
    • Views: 6,183
    05-11-2017 03:36 PM Go to last post
  9. How to delete my account

    How do I completely delete my daycarebear account? I don't mean just show no listings, but I want to wipe out my membership here entirely.

    Started by Jeff, 04-12-2017 11:41 AM
    • Replies: 1
    • Views: 6,845
    04-12-2017 05:01 PM Go to last post
  10. Disapearing Reviews

    I've recently had a parent leave me two reviews and she says that she is getting a "completed" pop-up after submitting it, however the reviews are...

    Started by Syl, 04-25-2016 01:25 PM
    reviews, tech support
    • Replies: 5
    • Views: 9,711
    02-10-2017 01:00 PM Go to last post
  11. Please Help-My add does not appear on the list or map search

    Hello, My ad on daycare bear does not appear on the list or map search of home daycare providers. Waiting to hear back from support but it has...

    Started by Silvana, 09-23-2016 02:43 PM
    • Replies: 3
    • Views: 7,424
    09-24-2016 02:47 PM Go to last post
  12. How to edit?

    The page that shows all childcare providers in my area shows that I'm opening on Sep 2016. I've been open for a year now. How do I correct that?...

    Started by betsy, 08-29-2016 01:52 PM
    • Replies: 0
    • Views: 6,190
    08-29-2016 01:52 PM Go to last post
  13. Question Abreviations

    Just out of curiosity... In this forum, there are many abreviations used. When I first came here, it took me awhile to figure them out, for...

    Started by kindertime, 04-05-2016 02:30 PM
    • Replies: 8
    • Views: 9,150
    04-06-2016 05:54 PM Go to last post
  14. Editing my daycare ad

    I've been trying to edit my numbers of spaces available....it won't let me. What could be the problem?

    Started by betsy, 01-23-2016 09:58 AM
    • Replies: 2
    • Views: 6,134
    01-25-2016 12:30 PM Go to last post
  15. How do I read reviews posted on my ad?

    Morning all! Could someone who is more tech savvy than me please tell me how to access/read reviews. Someone has written a review about my program...

    Started by Monday 2 Friday Mama, 01-25-2016 08:49 AM
    • Replies: 1
    • Views: 6,355
    01-25-2016 09:31 AM Go to last post

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