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Thanks for your empathy, Peacefulbird. I also did not think that asking for a log would be something out of the ordinary, but apparently they did not see it this way.

Suzie_Homemaker, thanks so...

Thank you, Suzie_homemaker! The contract does indicate the hours; on the first page in fact. As for the deposit: it says that it is meant to hold the spot, but also that it will go towards the last...

Thanks so much for the input and support! It helps to know that we are not the only ones that think this is out of the ordinary.

I initially had the idea that the change in hours was indeed done...

Hello, I am new to this forum and would like to hear people's opinion on my recent experience with the day home we are sending our daughter to:

Last Friday, we were notified that the pickup time...