I've been helping a family with potty training their 2.5 year old. He is extremely shy, so we potty on a schedule. I was using a little potty for him, but the parents suggested I use a regular toilet...so I am. Today, I walked him to the bathroom and he stopped dead in his tracks. He kept saying "no potty." I just found out that his parents are physically picking him up and plopping him on the potty (every night at pickup, I keep getting tidbits of information from the father). I NEVER force a child to potty; I walk the child to the bathroom and they use the stool to get on.
He's still wearing a diaper at nap time and that's when he pees and poops. The parents tell me he's excited to potty at home and is doing great! What should I do? It specifically says in my handbook that the child needs to tell me (but like I said before, he is extremely shy, so a schedule is needed).