bumping this old thread ...

I am starting to hear from people who need care starting in the summer, as late as August! It is frustrating since I want to have a spot filled by next month, but at the same time I dont want to just turn them away. I'd consider holding a spot with a holding fee but have never done this before.

For those of you who have held spots I'm wondering at what point did you discuss the holding fee? Do you tell them during the initial convos to give them a chance to back out if they don't like the idea, or wait til the interview so you can sell them on your program first?