I don't think stating she offers "quality care" is claiming anything that isn't a regular standard of what we do. No one is going to say they offer "less then adequate" care!

I think if she were to stat that she offers "a fully accredited preschool program", and then doesn't, that there is something to complain about in that.

I as well feel your frustration though, there is a dayhome close to here, who charges significantly less than what I charge, is very close in location, and her ad shows all the things that she does with the kids, and sounds fantastic. I know it is not so, because my son attended her dayhome prior to me opening my own. And he was horribly mistreated. But rest assured, I have two kids in my dayhome now that are both familiar with this lady. One had actually attended there for a week, and one interviewed and opted not to take their child there.

So like the other have all said, don't worry about what she's doing, just keep doing a good job, and provide the childcare that children deserve! We are rewarded not only from the parents, but by having happy children in our dayhomes!