Hello,
Has anyone ever had one family tell you that they have a problem with another family? I have a family who told me last night that they are upset about the way the children get all excited when one family comes to pick up an hour early and then their child is running around at the end of the day. They are upset because when this other family comes they do not do a very good job of parenting their child and she is out of control ( my policy is once you are in the door, your job is to parent) and it takes them over an hour to leave.
To resolve this I am sending out a notice as a reminder about parenting when you are in my home as well as changing my routine to have an outing until thirty min before pick up time and then once we are back it is a QUIET book time where I will be reading books/doing felt board stories etc.. with the children.
I do not want to loose a family over this matter, thoughts?