I always photograph the injury and then e-mail or FB message parent with the image and explain what happen. Did it just today as one little guy slip on ice and cheek was grazed by snow bank. I reassure parent in first sentence that child is fine and then explain what happen, and any treatment given. This give parent firm timeframe and good information whilst clear in case it get worse over time and they need hospital visit. Never know.
I don't phone them. Many parent keep phone on in meeting for emergency and so calling for non-emergency scare with and not need to.


































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