Possibly don't hand them your handbook then! I recently had an interview and I was there 1st, I encouraged them to shop around as finding compatible quality care is really important. They got back to me after a few weeks wanting to sign. I sent the rest of the files to them via e-mail for them to look over before signing.

I find asking how many daycares they have been too as well is key, because if they’re just starting there search then you know it may take a while. Maybe also tell them that you would appreciate a phone call or e-mail either way.