Quote Originally Posted by playfelt View Post
Again on references - parents know that we aren't going to give them names of people who are going to say bad things about us.
Ah, but that is a misnomer. Let me tell you, I used to work in a field wherein I had to call a lot of references for people seeking management jobs. You would be amazed at how many people are truthful when you call the even though the person thought they would say good things (otherwise why put them on your reference list). When people assume they are somewhat anonymous they DO tell the truth.

I don't care how great a daycare parent might be there will always be one or two things that they don't like about care. And that is just human nature.