No Show DCC

[Other Mummy]

****UPDATE*****

I decided to call "said client" yesterday evening as I still had not heard from her regarding if she was bringing her son or not tomorrow (today). So she seemed somewhat annoyed that I was even asking. I reminded her that she is my only early client and my family and I go out of our way to accomodate her early arrivals. She told me "maybe Thursday". I reminded her payment was late as it was due yesterday morning. She played dumb and claimed she didnt' know. WTH!! I remind her on a weekly basis (usually Monday night) and she always (except once, her first payment) asked if she could pay me on Friday or Wednesday. Last payment was two weeks late.

So does she not said me a huge text about how I made her feel uncomfortable and if her son was becoming a hassle for me. I never, ever brought up her son. except for the eating issues which she was aware of. Basically told me in no uncertain terms that we are doing things 'her way'.

So I texted her back an even longer letter. I terminated care effective Immediately! Told her basically that she needs to respect my business otherwise I cannot continue a business relationship with her. I counter-attacked her very silly and childish remarks. She even went to threaten me with " how I run my business because random visits from people who are concerned about that can stop by due to how many children I have" Seriously!:

I wrote her back that i have 4 daycare kids including my Own two. Due the research. I'm perfectly legal to operate in Ontario. But thanks for the threat. LOL"

She backpeddled and texted back 'No threat just advice..take care" Seriously!??

Guess you meet all kinds in this field. Cannot tell you other ladies how relieved I am today. How much sunnier that day seems. A weight literally lifted off my chest and heart!!!"""

Thank you all for the great advice. I'm quite the newbie. Just started my daycare in September. Love all the good ideas and advice from you 'old timers' LOL

[playfelt]

You might be a newbie but learning fast - that backbone is the hardest lesson to learn in daycare so congratulations. Hope your new clients that fill that space show a lot more respect.

[Play and Learn]

You might be a newbie but learning fast - that backbone is the hardest lesson to learn in daycare so congratulations. Hope your new clients that fill that space show a lot more respect.

Ditto.

Congrats - and it must feel nice to know that they're gone!

[Mamma_Mia]

HAHA :Other Mummy: want to come teach me that backbone?

My "trouble" parent sends me a text 20min before arrival time saying she's coming at 9am instead - and she did 9:02 with her kid still in jammies and a 1/2 peice of toast eaten!! Seriously???