When one of your Daycare kids does not show up, do you not at least expect a phone call? This is the 3rd time in 6 weeks this mum has done this. I open early for her, at 7:30am. All the rest of my clients arrive after 8:15am. She knows this. She knows I get up earlier and my family earlier to accomodate her.
So after 10am I call her to hear her say that she wasn't needed at work today. I told her the last two times that she NEEDS to call if she isn't bringing her child in. Today same thing. No call from her. I did not call her. I have a good sense not to answer my doorbell at 7:30am tomorrow morning should she actually arrive.
She is a fairly new client (about 6 or 7 weeks). Her child is almost 3 but pretty much non verbal or one word answers. He cries whenever I redirect him, whenever he catch him hitting or tackling another child. I'm pretty sure this child is the Phantom Biter I have. Coincidentally happened around the same time this child arrived. I cannot see my other 4 DCC biting. This child is going thu a lot at home (parents separating, staying at grandma's). He is always angry, does not follow directions, Will NOT eat anyting I serve even the most kids friendly food. Cries at lunchtime.
It's amazing how the dynamics change around the kids for the better when this child isn't here.
I have 2 other families on a waiting list. I'm 80% sure I'm going to terminate this family. Just wanted some others opinions. Oh...and she's always a week or two Late paying me.