I completely agree that you should never explain your business decisions. Telling parentst that as you become more experienced you are making changes in your daycare is good enough. Informing the parents with a written letter is a courtesy to them and you are keeping them informed of everything but there is no way on this earth that I would let my clients dictate my business.

If these parents trust us with the most precious things in their lives every day then they must trust that our decisions are sound. I hope this all goes smoothly for you.