This has been happening to me today as well ????
This is why I do a PHONE interview first - great time to talk to me about anything 'confidential' then without your child present and this is when I would ask a client 'why they were changing programs' if they were an older child already in program ... I do my in person interview in the evening - this is my FAMILY time and sorry but I am not wasting on someone who is just 'shopping around' .... people who make it past the phone interview to the in person interview I tend to already know we are a 'match' and almost all of them sign on to the program ... I have only interviewed 3 people in the past 5 years who did NOT sign on and in hindsight I should have seen the red flags during the phone interview that that they were not a match for ME cause the minute they walked in the door and were rude with wild children I remembered the 'rude' tone on the phone that I had dismissed as frustration at trying to manage kids interrupting in the background but nope they were just 'abrupt and rude' to their children and therefore their child was abrupt and rude and well more than I wanted to take on![]()


































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