Quote Originally Posted by busydaycarelady View Post
... Anyone dealt with this before?
I have not had to deal with this before and like the other ladies I honest belief it is because I demand that my business and myself be respected!

My clients know if they TRIED that here they would be terminated ... the wording in my contract clearly states 'violation of any policy or procedure contained within this contract or client handbook will result in immediate termination of service and forfeiting of security deposit. The provider choosing to 'waive any policy or procedure contained within on one occasion does not negate the contract obligations on any further occasions' ... my rules are followed because they were AGREED UPON and the condition of NOT FOLLOWING is clear - you disrespect the contract you are disrespecting ME.

Now if I CHOOSE to be compassionate and 'bend' a rule for a client it is because I CHOOSE to do that because conditions were favorable at that time and in those specific circumstances but do not EXPECT that to happen again cause that means you did not value the 'generosity' you were shown for what it was and I make that clear to if I ever DO make an exception to something 'this was a one time deal please do not expect this again cause I cannot afford to be generous in this manner ALL the time - this is my business and I need to be able to keep it viable'.

The is a emotionally challenging and physically demanding job and you deserve to be PAID for the important work you do as agreed in your contract to clients or they do not DESERVE your service!