I'm very happy to hear that it is working out and that you now have a contract. I started my business without one and it was a big mistake because people were walking over me too. Every Nov. 1st I renew the contract and have all the families resign it because every year I learn new lessons and add new clauses or sentences here and there to change things just a little bit to keep it clear in black and white. It protects the caregiver and the family to have the legal contract and any time they have questions it's right there for them.