Flex, it's so true what alberta said, and you can give the parents advice, but just carefully. I always let the parents know that I'm seeing things in a group setting where the child is with their peers and I'm preparing them for school where they will also be with peers at all times.

Then I tell them, this is what I see happening, blah blah, then I ask them if it happens at home and how they handle it there and I tell them how I handle it here. I'm letting the parents know that there is a big difference in home and daycare and in no way blaming their parenting skills. This gives them a chance to know that we are working together and they have the first opportunity to suggest an improvement. But there HAS to be an improvement, that's what I stress last.

And I also agree that you have to put your foot down about the payment. Don't let that happen again. We'll be waiting for your good news!