Personally, while I GET that clients are trusting us with their most treasured child and need to take precautions to ensure they choose the right program, her TONE and ACCUSATIONS via email scream trust issues and personally I would just politely say 'thank you for your interest in my program however my handbook and polices are only available to those whom I am seriously considering accepting into my program. Unfortunately I have a strong feeling based on your needs and tone of your concerns about placing your child into the care of someone else that we will are not a match on many levels and wish you luck in your search for childcare search" and than just RUN as far as you can in the other direction from this person - seriously you do not want someone in your program who is that much an ALPHA DOG people like that need a NANNY whom they can control and dictate to in their own home - you are self employed offering a service they get NO SAY in your business other than to accept the terms of it or to keep looking for a better MATCH!

Seriously RED FLAG is the fact that she appears to have LIED to you - why is someone who runs a home childcare HERSELF looking for childcare for her infant child - the whole reason we DO THIS is so we can be home with our own children?


Seriously I too support 'transparency' in my program and new clients are able to come and do play dates and ease their child in - however I set the TIME AND CONDITIONS of those Cause on the same flip of the coin I am WORKING and not here to entertain another adult, other adults in the program can be stressful to some children and that needs to be limited as a result and so forth some kids do better at certain times of the day with 'change' and so forth and well I KNOW MY CREW and when they can cope or not cope with 'visits' ... seriously would she want someone coming into her work and SHADOWING HER ALL DAY LONG ... think not?