I do chat with parents at pick-up time, but I also do an online communication journal daily in which I tell them a little about the child's day including how they ate, BM's, naps, and I try to include something about what the child did that day or a new word, song learned etc. My parents really look forward to these emails and they can reply if there is anything they need to communicate to me. I also send out a weekly menu in advance so they know what the kids are eating and I send photos sometimes as well.