Nope ... you do not make up days here and you pay for stat holidays if they fall on your normally scheduled day!
Seriously part time clients are already getting 'special' consideration because they cost more to provide care to in the potential LOST INCOME if you cannot find someone to offset their schedule!
And in this case specially if you are charging her your daily full time rate when she is actually part time and you are loosing a days pay each week for the 'privilege' of providing service to her over another actual full time client ... why do clients have such a hard time GETTING this???
ETA seriously if she was FULL TIME how would she argue making up a 'day' that she missed?
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