When Client/Provider relationships go wrong . . . .

[Judy Trickett]

Um..................NEXT!

First off - with fevers.....you need to have it in your policies that if a kid has a fever they are excluded from care for 24 hours. If you had that then when you sent the kid home on the first day they could not have returned the next day.

Second, you also need to have it in your contract that if a parent is belligerent then that is grounds for immediate termination with NO refund of fees already paid.

Seriously, you need to NOT take crap like this from parents. If a parent spoke to me in that manner I would have handed the kid's stuff to her along with a termination letter and she would never come back.