Umm ya NEXT!
Seriously how many current clients have TIME to fill out an extensive questionnaire like that for every potential client - that is what WRITTEN REFERENCES are for so READ THEM or if you want to 'engage' in deeper questions than a letter of reference contains than you CALL them and take a few minutes to TALK to current clients and just ask those types of deeper trust issues.
But I agree ... while I can empathize with WHY a prospective client might have trust issues there are NORMAL trust issues and BAGGAGE trust issues and personally I do not have the time or patience to deal with the BAGGAGE potential clients have developed in their trust of other people ..... 95% of choosing the best match in childcare is GUT INSTINCT and the other 5% is doing reference checking / spending time in the program to see it in action to make sure your GUT is correct ... this client sounds like she is reversed where she cannot trust her gut for some reason and so is doing a 95% of the trying to 'control' the situation with reference checking and likely at some point 'micromanaging' the program to make sure it is up to her par!
It wont WORK if the client needs that much control she needs a NANNY in her home who is her employee!

































Reply With Quote


