Check your spelling and grammar and I would re-word as you are coming off as terribly rude. As much as this family is pissing you off you have to remain professional. In order to make your point clear you can put in consequences if your request are not met.
That was what I was worry about. I don't want to come off as rude, just as being stern. I don't want them to think they have wiggle room and I want them to understand why I am making this request. I think I am just going to copy and paste lisa's letter lol
Always ensure that your child receives quality care by taking the time to investigate the provider and by asking for references! We simply cannot verify the claims of every daycare provider.
Updates
We expect providers to keep their listing and available openings up-to-date. However, to prevent oversights, openings expire after 45 days.