She's trying to pawn it off on you.... "Oh, YOU sent him home, not me." But how does that matter?? A sick kid is a sick kid, no?
I empathize with parents when the child gets sick. It can be a huge pain for them, as someone then has to stay home with the kid, etc. But that is why at the initial interview we discuss the protocol for when kids are sick. I emphasize that they MUST have a backup plan. They sign the contract as such. Then when this comes up, I can point back to those paragraphs.
I actually structure my fees SLIGHTLY lower than I could charge, to make up for the fact that I get paid holidays etc, and that parents pay for their absences as well. I explain that to parents, too.

































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