Thanks momof4!
Yes I have a website, and contract. Nerves do play a role, some people want to come during my hours to see the other kids etc, which makes me more nervous because i'm busy watching my kids and i don't feel like i'm giving the family the proper attention. Then when we get to the payment and i explain that even if their child is away sick or just a day off i still require payment in full, they question me on why should they pay if their child isn't here, once i say it's their spot, moods and tone seem to change and that's the end of the interview! Should i explain this in a certain way? I 'm pretty sure everybody else charges this way. I do tell them that if i take a day off you don't pay... Oh so frustrating! Lol