Hello,

What is your 'limit' on late p/up's? I have a family who is at late for pick up or right on the dot at 6pm (my policy is dressed ready and out the door by the time I close...). When they pick up right at 6... or a few min before this turns into a 5-15min ordeal depending on the child's mood that day.

Last week when dad came in to p/up he can in two minutes late and then wanted to start chatting about toilet training techniques...?! Um... I am closed!!

This is something I have spoken to this family about (formally about 6-8weeks ago). I am ready to let them go because I feel that they just do not get it and will never change as paying the late fee does not seem to bother them...

I guess my question or concern is, do you think this will come as a shock to the family when I give them notice?? On Monday I will terminate to find alternate care as starting July I can no longer care for them due to consistent late p/ups?

For me this is sad because they have been with me for two years, but I have just had enough.... and it is about to be summer time, I want to go outside!!!!!!!! lol

Help