Yes I have one as well and although they have never even come close to my closing time she picks up all over the place ... She has more appts then anyone I have ever met .... She will text me one day and say her dentist appt finished early so she will pick up early then the next day she will say she is going to be late a half hour cause she wants to stop at the grocery store ....very frustrating .... Disrupts the other childrens naps and never asks if that is ok? But I would not be ok with 7 pm at night . I would say to the parent .. "Sorry I'm closed at xxx o'clock you need to be here by then"