Keeping kids after hours

[jec]

I don't think you saying you have flexible hours gives them the impresion to go over your hours of operation. Flexible hours to me is that your flexible during those hours your open. I think they are taking advantage. Would they expect a store they go grocery shopping to stay open for them past their hours of operation because they are running late and need them to be more accomidating. They know when you close and that isn't or wasn't up for misunderstanding
However...if they seemed to misunderstood that and I would give them notice today what your meaning of flexible hours are if your planning on giving them another chance.