Oh wow! The nerve of some people eh? You did exactly the right thing.
So let me get this straight.... They disresepected your policies several times, so now you've terminated care and suddenly they want a favour? WOW!
I would have done exactly what you did. My policy is the same, they stay in pull ups until they are dry for several days while asking to use the toilet. If they're on the toilet every 30 min, they are not trained.

































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