I am also in Ottawa, Orleans actually. I have heard of at least two caregivers in different parts of the city that have had similar things happen them over the years. For one it was a disgruntled client that plastered info across her mommy chat boards but because she didnt' mention anyone by name specificallly nothing could be done but at the same time many of the people knew where she had been going for daycare because she had already told them. For another one it was a provider on the same street saying nasty things about the "daycare down the street" and trying to convince parents that it wasn't worth their time to even bother interviewing her.

In areas where there is a lot of competition people will stoop to new lows to get their spaces filled and not care about who they step on along the way. Let's just hope kids have left her care before they learn how to mistreat others from her. There really isn't a lot you can do till you have something in writing - an email sent, something posted on a chat forum - some form of tangible proof and not just heresay.

The fact you have talked to other caregivers is good because they stand to be treated in the same way so they will be listening.

In the grand scheme of things I don't think parents will pay too much attention to the rumours. Make sure when you place ads that you include pictures of setup and activities so parents can see what you do. Just go about as you are now and try to ignore the rumours as best you can.