So, I finally got a new client! They came for the interview, the little boy loved it, the parents were really impressed, I felt confident and went through my policies like I've done it a thousand times, everything went great. The dad sat on the couch and went through the policies, word for word, asked questions and seemed genuinely pleased. When he was done, he said, "I'm good" and then mom turned to me and said: "can he start on the second?"
I didn't really have time to say, "well, I have a few more interviews..." I NEED them so I said OK! Sounds great. Dad said he would fill out the forms, scan them and email them to me and EMT the deposit to me.
That was Wednesday.
Yesterday morning, I sent an email to mom asking to outline their pottie training techniques in the child profile and asked what time they would be coming on the July 2nd, because they never told me.
Haven't heard from them.
I don't know what to do!! I can't prepare for his arrival without their deposit, and I don't know if I should continue looking or not. They were my last spot to fill. I don't wasnt to start setting up interviews for nothing. I don't like doing them AT ALL.
Should I call them? How long should I wait?
Has this ever happened to you?
PS: Mom did call me on Wednesday and say her son wasn't feeling well, and I sent the email to her work email. I'm hoping (sort of - not the child's sake lol) that she was at home with her sick son and that's why she never replied to my email. But.....