Am I scaring people off?

[Starshine]

Thank you so much for your reply.

I'm in a large city. I have always had a schedule of activities, meal plan, nap time, etc--that hasn't changed. The only thing I've changed basically is writing it all out in a contract that I'm asking people to sign. I cared for full-time children before, just like I'm looking for now, but if their kids were sick or if it was a holiday I didn't require payment. That's all that I'm changing. I don't know if I'm imagining it or not, but as soon as I start discussing those things with parents, I feel like they are not expecting to have to pay for sick days/holidays. Everything else in the interview goes great, but as soon as that comes up they get quiet. Those things are on my website, and I do ask them to read over it before they come. I had an interview this week and the mother outright questioned why she should have to pay for the time her child isn't here. And I explained that she would be paying for the spot, not the time used, but she basically told me the income loss is my concern, not hers. And that's the vibe I'm getting from everyone, is that they don't feel they should have to pay for time their kid isn't using, whether it's sickness/holidays. And since I'm not hearing back from these people, I'm assuming they are finding a provider who isn't asking them to pay for these things. Gah, just so frustrated.