Oh that is a tough one ~ sadly I think for many people they only follow the 'rules of society or others' when not following them impacts THEM personally and in a negative manner ... we seem to have less and less people who follow the rules because it is the RIGHT thing to do ... because it shows respect and value of those whose rules they are .... which is why we have to have such STUPID consequences such as termination will occur if you forget your kids milk cause apparently your kid going THIRSTY is not motivation enough to get your act together and provide what is needed to the person caring for them in your absence

Here is hoping that FINALLY this was their wake up call and if NOT than you have iniitialed handbook that SHOWS they were explained and told about expectations and your next letter can be that 'care is being terminated immediately based on X infraction'

Good luck!