Oh hon that is horrible!
My understanding of banking is that ' stop payment' means that THEY had an issue and put a stop payment on their end because they do not want to pay for service this month for whatever reason.
I would call the bank and ASK and explain that this cheque was for service already rendered and see what they say on their end.
Do you have email or text information on the family cause even though they are on vacation I would email/text them or call them at whatever number you have and leave messages to deal with this NOW!
Do you keep a security deposit on clients???
In my mind I would would start advertizing to fill the spaces so you are not without income any longer than possible .. hopefully this is a mistake on their part and they will correct it ASAP but my gut tells me they are skipping out on you for whatever reason
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