oh man!!!! do i ever know how you feel. Been there a million times. and at the end of the day I'm sure you may even question why you do what you do. like sometimes I envy the parents that "get to" go off to work for the day and leave their "troubles" with us!!!! ha ha. no, obviously we love what we do or we wouldn't do it right? still entitled to bad days now and again! have you ever tried the "higher expectations" game? while you are making lunch, call the older kids in the kitchen...real secretive, say..."sshhh! I have an idea" lets play a game. lets see who can show the little ones the best way to behave. no jumping, no yelling just quiet talk and quiet play, i will be watching and whoever plays the best gets to help later with snack or pick out a show to watch. whatever works. BRIBERY goes a LONG way with kids. Hay if that doesn't work threaten to call DAD!!! good luck!!!!