Your feelings are your feelings you are entitled to them regardless of what others think .... however based on this

Quote Originally Posted by bibi View Post
... The school daycare was definitely mentioned in random conversations but failed to tell me that she was on the waiting list.
I myself would not be angry with the client for choosing to move to school based care ... it sounds like she was TRYING to tell you or present the topic for discussion during the past year by 'dropping' the concept into random conversations?

Sometimes clients THINK they have kept us informed but sadly we are either busy with the kids while they talk and not really 'listening' or we honestly have 'denial ear's' where we just choose not to pay attention those things that should have been cues for use to probe deeper as to what they meant and so forth?

Plus her initial reason for choosing 'home care' might have changed now too ~ I am assuming that the child has been in JK this past year getting 'used' to larger school groups or even if she has not she has had another year to develop her social skills and be in a 'better place' with the larger ratio options and my guess is definitely going into school in September if she is now 5 ~ so their reasons have 'changed' it is not necessarily that she was lying back than?

Do you offer before and after school transport for her school to keep accommodating her once in school full time? Cause honestly this is something that is likely in the best interest of this family if you do not because those spots are hard to come by so if she does not take it now it might not present it self when the child is in Grade 1 and so forth and you are not able to serve her ~ she needs to be thinking of her long term childcare needs and unfortunately we cannot always provide those.

How much notice is she required to give that she has put you in a financial strait? Cause I know turnover sucks but the fact remains it is a consistent occurrence in this line of business ~ while I have been fortunate that 99% of my clients give me MONTHS of notice my contract technically only requires two weeks notice to terminate it ~ which if why I try to keep a nice buffer of savings in my business account so that if I am suddenly without a client I can draw on that if need be!