How would you think/feel?

[Inspired by Reggio]

Wow ~ I agree with the ladies about ... I would be having a pointed conversation as well providing a 'written reminder' that sums up my conversation about A) having a back up plan for both emergency and planned closures was discussed in the interview and the summer vacation plan was one of those closures and B) the lack of respect and tone shown if repeated in the future will result in termination of our agreement

Some peoples children!

[jec]

Oh wow!
That is really rude and I would respond by email so you can choose your words carefully ~ being respectful yet firm that you don't accept being spoken to like that. This way you won't get caught off with something she says or her body language ...then when you see her next you can follow up face to face by asking her by looking at her and not turning your eye contact asking if she recived your email.
She needs to know that yes, you both work together but you don't need to take that garbage!

Let us know what you do and how things work out.

[michellesmunchkins]

I still haven't replied back to her. She is supposed to drop her child off tomorrow morning at 7am. I guess her attitude towards me will determine if we continue our working relationship or not. I understand frustration about not having back up care, but still no excuse to to be rude and disrespectful. Thank you ladies for all your amazing feedback and for making me feel like I was right to be offended.

[jec]

My 2 cents {again} I really think you need to address it even if she comes across as pleasant and nothing is wrong at drop off today.
If you allow her to treat you that way, she will continue. You don't need to be confrantational when you talk to her about it and or email back but, not addressing it is like saying it's OK.

Good luck this morning!! Let us know

[Judy Trickett]

If I received an email like that I would be having a face to face talk with that parent about respect. Nobody talks to me like that! I would be so angry my ads would already be up today if I were you and I would be setting up interviews and giving them notice. You should be offended and you should make this parent know that NOBODY talks to you like that! Don't apologize, don't back down, stand tall and demand respect or else.

DITTO

[Mamma_Mia]

Im a big fan of including the email of where the information was mentioned below....like when my new family was paying me $5 short and said "I swear we agreed on xx a day". I replied with..."As you can see by the email sent on XX/XX/2012 (included below) we had agreed on $XX a day."

I don't say anything else, let them sit with their foot in their mouths.....be embarrased and not say a thing. The next day they either a) pay and say sorry 108374 times or b) pay and say nothing because they are idiots


SO.........if you mentioned it in an email make sure to have a copy ready for her to see AGAIN.

p.s. In my contract - if I know exactly what dates I'm going on vacation for, I make sure it's noted on it in bold. Each family may have a slightly different contract but the "meat" of it stays the same.....no mistakes there!

[Cadillac]

I'm hoping that if you decide to keep her on, your relationships isn't too tarnished. I made the mistake of keeping a family on after mom freaked out on me and needless to say, three months later, I found a way to get them out the door as fast as possible.