They cancelled!- Deposit

[Inspired by Reggio]

Yes my deposit is worded a similar way ... it is meant to secure the space in the program until their start date, it is non refundable and can only be applied to the LAST TWO WEEKS OF CARE provided proper written notice has been received ... so you have to already be in care if you change your mind before starting you technically forfeit.

I worded it this way cause it gives me the control to CHOOSE based on the scenario and my 'mindset' about the clients. So in this case she had no clue her mother would get laid off and offer to care for the girls in exchange ~ and well supporting 'family' is an important value to me so the daughter being able to help her mother out by sending the girls to her is something I would not be 'upset' about cause it is good supportive family decision! So with 'good faith karma practice' .... if they give LOTS of notice and if I am able to FILL the spot with a new client without ever being out income than I would do the good faith gesture to return the deposit minus any paperwork cost I might have invested in them and attempt to keep the relationship positive .... they might than engage in positive word of mouth about you to other people so win win ~ you are not out any $$$ and you've sent good karma for future business your way!

Now if they told me this a week before September that they got into a 'centre' or some other scenario and that is why they are needing to pull ~ yup deposit is forfeited cause that is something that was IN their control and they chose to use me as a back up plan or what not ... there is no moving forward wanting to have any sort of relationship with them or anyone they night 'know'