Momof4: your comment of once you tell the parent they have that extra charge if they go over and all the sudden they find the way to pick up after 9 hrs. had to chuckle...... I too have noticed that money talks. Had a parent picking up like 5 sometimes 10 minutes late all the time, got tired of it, so I charged them a 20$ late pickup charge......they found a way to get here by close every day after that.