i agree with momof4. id rather communicate by email. in my experience, ive noticed that all the moms who prefer to communicate over the phone are the types of moms that want to control the situation and are actually intervewing me. thus far, its just happened this way i guess, i havent had anyone "join" who did a phone interview. all the families i have, we communicated first over email, i asked my important questions over email and met with them in person. its probably just a fluke that its worked out that way . i prefer to meet everyone in person regardless. i dont feel like i can get any kind of impression from anyone unless ive met them in person. im a huge body language person. im a very good judge in character and i cant give an impression of anyone unless ive met with them personally. im not a phone person either lol feels forced when i do it over the phone. i rather an email and then in person. as long as their hours and childs age work, ill meet with them