Parent requesting refund - What should I do?

[Toregone]

I attempted to tell her that if she wished to shorten the notice period from one month to 2 weeks than the 2 weeks began today. I think this is very fair but she disagreed. Things got heated on the phone and I ended the conversation.

I then looked at the calender and realizied that we were fighting over 3 days. Not worth it for her or for me so I gave in. I will provide care until the 17th and refund half the month at pick up on that day. I called her back and told her this and of course she was very happy with this.

Reggio the reason for the termination is that the child is unhappy here. He cries all day long even 3 months after starting. His mom tells me he cries when they pull on to my street in the car. He just hates it here. And his crying and screaming really brings down the other children and affects thier mood and behaviour. The mom was fine with the reason, not angry for termination but is a nickel and dimer so I know I would never win with her. It would just be phone call after phone call until I gave in. It's 3 days, why bother.

I will be however amending my contract to include a months notice on both sides. I thought 2 weeks was adequate but it is not. If parents wish to use a shorter notice period that is of course thier option but I will not refund fees.

[Sandbox Sally]

I attempted to tell her that if she wished to shorten the notice period from one month to 2 weeks than the 2 weeks began today. I think this is very fair but she disagreed. Things got heated on the phone and I ended the conversation.

I then looked at the calender and realizied that we were fighting over 3 days. Not worth it for her or for me so I gave in. I will provide care until the 17th and refund half the month at pick up on that day. I called her back and told her this and of course she was very happy with this.

Reggio the reason for the termination is that the child is unhappy here. He cries all day long even 3 months after starting. His mom tells me he cries when they pull on to my street in the car. He just hates it here. And his crying and screaming really brings down the other children and affects thier mood and behaviour. The mom was fine with the reason, not angry for termination but is a nickel and dimer so I know I would never win with her. It would just be phone call after phone call until I gave in. It's 3 days, why bother.

I will be however amending my contract to include a months notice on both sides. I thought 2 weeks was adequate but it is not. If parents wish to use a shorter notice period that is of course thier option but I will not refund fees.

I agree with the bolded.