And I agree with AandB. People work around MY schedule. I CANNOT be expected to work around every single child's individual schedule and I make that clear from the beginning. You need to explain your hours and the way it works in your daycare and that they need to make some time for asjustments. She's probably not sleeping at night because she missed her parents.
Secondly, DO NOT worry about making mistakes. You run your business they way you want to and the way you feel comfortable and confident. If you give them room for suggestions, or room to judge, trust me - they will. You need to seem like you know what you are doing, even when you don't, otherwise, parents will see it as an opportunity to take advantage. If they don't like how you're running the ship, they can find another daycare that better meets their needs.

































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