Just wanted to give you ladies an update ~
I got a thank you from these parents for putting up with them as it was their stress of their little one going into daycare was getting to them.
they are open to my sleep schedule and easing the little one into it.

Thank you for the advice and you really did help empower me to stick to my guns and help out that back bone ( which is strange as in any other situation, I have no problem speaking my mind....I can be a bit outspoken if the truth be told ) I am really thankful to have you as a sounding board ...and another board I was seeking some advice on too. Your all like my co-workers!!
I really believe that it's not black and white in this business. Yes, it is our business and we have to stick to our policies and keep things professional. Keeping in mind though that our 'product' are families and kids-not a box on a shelf. Although this was a tough start, I still believe working with the parents to ease the little one in is best for the little one and can be tiring for the first week. It will however, down the road lead to a better, in my experience, working relationship and respect with the families.

I din't get an apology for this fellow being rude but, looking at it from the persective of how stressed he was for his little one starting daycare. We've all been there with our own kids for one situation or another. I won't however let him speak to me like that again moving forward. I free pass only

Just my 2 cents but wanted to let you know about the nice email i got from them.....and thanks again for listening and being supportive - I love these little faces!!