How to respond???

[Wonderwiper]

Hi! Just wondering how everyone responds to people who email one line saying " rates please"? Obviously I'm not interested in these people but my personality makes me feel rude not to reply! What ever happened to putting a greeting in an email??? Even if I only wanted to know the price I would still say hello!! My ads have a link to my website where rates are listed!

[kidlove]

Type the last line of your post: My ad has a link to my website where rates are listed!
and add:
Thanks for your inquiry, have a great day!
kill them with kindness!!!!!

[Inspired by Reggio]

Yup I hate these as well cause they scream LAZY to me

I use to want to delete them rather than respond because it was a waste of my time and well it speaks to our 'match' criteria that they are so 'minimalistic' in their research criteria so I always feel the need to be professional but to save myself time I respond with a form letter I have on my computer that I copy and paste and hit send so only a few more keystrokes than actually deleting it and hopefully I help to educate the client as to why what they are doing is lazy in a polite manner

Thank you so much for your interest in my program - I created a comprehensive website for prospective clients to help ensure that I can spend as much time as possible focused on the children and enhancing the program verses administrative endeavors - so almost everything you need to know about the program to help you in deciding if it might be a match for you ie ideal location, hours of operation, budget and philosophy wise is available on my website for prospective clients to read over. (insert website)

If after reading over the website you have any questions that are not answered on there please feel free to drop me a line or if you think the program might be a match for your childcare needs and would like to discuss booking an interview give me a call (insert phone number)

To help you answer the fee question information for fees can be found here ... (direct link to the fee page on my website)

Take Care,
Reggio

This response opens the door to 'redeem' themselves by doing the research and also allows me to see if they can follow simple directions ~ cause if they email again instead of calling that tells me that we are not going to be a match because they are not respecting my request that further contact be done by phone and if you cannot meet that simple request how are we going to work together raising a child for the next 5 years

[Wonderwiper]

Exactly what I thought.....pure laziness! Love the idea of your form letter Reggio....that way I can feel that I have made the effort to be polite while not wasting time with people I am not interested in dealing with!

[Inspired by Reggio]

....Love the idea of your form letter Reggio....

LOL ~ yes I am lazy myself and have many form letters and responses saved on my computer so I can just copy and paste info people commonly ask for

[apples and bananas]

To these clients I say, I'm sorry, I'm currently full... if you'd like me to keep your information handy I will contact you if a space opens up.

If they are interested in my rates first, there's an issue!

[DCP_But_Momma_1st]

I use to reply to all emails and now thinking about it, it may be bad business, but I don't reply at all to emails like that. If they can't email me with a bit of respect and at least say Hi and reply with their name, then I don't waste my time.

[giraffe]

I usually say "Please feel free to fully peruse my website at _______________." then just sign my name. I figure that all of the needed info is on there and if they're to lazy to check then I dont want them.

[Momof4]

I usually say "Please feel free to fully peruse my website at _______________." then just sign my name. I figure that all of the needed info is on there and if they're to lazy to check then I dont want them.

DITTO! Everything is on my website that a parent needs to know before they contact me.

[Littledragon]

LOL i would just say, have a nice day! LOL