I had a big ole Reggio style post typed out and it got eaten by cyberspace cause I must have hit the wrong button on my phone.
For me it would depend on the tone of the crying ... there are some tones I can handle and work with and well others that are just ear splitting drive me to drink tones that I would not be able to handle for more than a couple weeks specially if it were all day and everyday without improvement ...
I have never had to make this decision though so not sure what ' timeline' I would attach to trying ~ I have been really lucky that all my newbies since being in a home environment are basically settled within a couple of days where the only crying has been minimal and 'needs based' in that when they are first dropped off for a minute or too or if I missed feeding or sleeping cues and they got 'over hungry or tired' on me but they are generally always consolable even though some might have needed to be 'attached' to me in some way the first few weeks in order to not be crying and within a months no crying at all unless teething or in pain for some reason.
I personally think in home environment if you've seen no improvement after two weeks I would be giving the parents 'warning' that you will try for another two weeks but if there is no improvement you might have to consider termination.

































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