How do you handle this? (Once again, really long)

[Littledragon]

Hon ~ I would not be micro managed in my own home .... yes these are 'their' children we are caring for however we are offering a service, we have a contract and policies and procedures around how that service will be offered and if they want something 'outside' that service they do not come in DEMANDING it they come in respectfully sharing their point of view or idea and ASK if it is something that we would be able to accommodate and if we CANNOT than they respectfully accept that or they decide if it is a deal break and give notice.

I actually have a code of conduct in my contract with expectations around 'communication' for both parties and the way she has handled this would have been grounds for immediate termination here in my program and she would have forfeited her 'deposit' being applied to her last two weeks of care as a result ~ she would just be DONE!

I agree with Kidlove that no amount of $$$ is worth being belittled and disrespected in your own HOME.

Is there any way that you would be willing to send me a copy of that policy? I was thinking I would do the same, but I'm not sure how to word it.

[Inspired by Reggio]

Sure ... this is my code of conduct and I bolded the wording for the reminder that 'adults must play nice'

Code of Conduct

All members of my home-based program are accountable to the Code of Conduct.

All will:

• Treat themselves and others with respect
• Be courteous, fair, kind and honest to others
• Be respectful of others and their belongings
• Listen to and respect others
• Play safely and respectfully and follow the rules of the playroom and backyard
• Use appropriate language with others
• Problem solve by talking and listening
• Act in a way that will facilitate a positive learning environment for all
• Help care for and respect all toys, equipment, books, environment, etc.

Inappropriate / Unacceptable behaviours will result in one or more of the following depending on age / severity of the incident / or previous incidents or patterns of behaviour.
a) Verbal redirection and coaching on better choices
b) Quiet time away from peers but within play area followed by a verbal plan for future when ready to discuss
c) Written documentation of Incident / Parent Signed

If a child is experiencing a serious pattern of inappropriate & or physically dangerous behaviour a parent/caregiver conference with written action plan to successfully aid the child in managing the behaviour will occur, if all else has been tried and exhausted, I reserve the right to discharge a child. I reserve the right to terminate a contract, without notice, if the ADULTS in a family exhibit any of the above behaviors – inappropriate conflict resolution skills will not be tolerated…while children are learning - adults should’ve long mastered these skills!

[kidlove]

Love it! While Children are learning-adults should have long mastered these skills!!! ha ha