How would you respond?

[playfelt]

Just as we are skeptical of a child that suddenly needs care and is coming from another daycare provider it is very normal for the parent to be concerned as to why there is suddenly an opening. Without giving too much information you will need to set their fears aside by giving them something to go on. A simple statement like one of my families had a change in circumstances and no longer needs my care is enough. Details don't matter. But unless you give this parent assurance that you were not the problem you likely won't get them to interview. Why would you interview with someone where a family had pulled their child out. Sometimes what we don't say can do more harm to our business then by saying only part of the truth.