AAAAHHHHH! I hate parents sometimes! how can people be so cheap? especially when it comes to the care of their child? I have definately learned over the years to become much more tough than I was when I started, that being said...I obviously have much more to go!!!!!! Thats what I hate about this job, is having to stick up for myself in the most obvious situations......I would NEVER say or do to a provider what is said and done to me. Not in a million years, that person has my childs life in their hands every day, I would appreciate them to the depths of the sea.