Agree with above posters about the behaviour.
For the discount - I would NEVER give ANYONE a discount - I don't care who you are!!! I would also charge the dad a late fee, as I would assume it's eating into your family time.
For myself, every minute you're late for pick-up, and after the 5 minute grace period, I charge $1/minute. After 20 minutes, it goes up to $5/minute. It's also by my clock which is set to the Weather Network. It's all in my manual.


































However I am not sure if the stress is worth $35 anymore!, PLEASE HELP.
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